Welcome to the Benefex Careers page!

We’re delighted that you’re considering a career with us, and we hope that these next few sections provide you with all of the information you need about what it’s like to work here.

We’re always looking for bright, passionate people to join our team. If you’re ambitious and really great at what you do, we want you in our corner!

We're officially the best supplier to work for!

In October 2020, we were crowned 'Best Supplier to Work for' at the prestigious Employee Benefits Awards! We're thrilled to be recognised for everything that we do to make Benefex a great place to work.

A note from our employee experience experts

Our ethos
Our ethos

Our ethos at Benefex is to seek to provide a stand-out employee experience for every single person who comes to work for us. We fundamentally believe that no one comes to work to do a bad job, and therefore want to ensure that we create an environment that allows you to give their best, every single day.

Our culture
Our culture

A career at Benefex is exciting, stimulating, and arguably not for the faint-hearted! We believe in giving all of our people the autonomy to do the right thing for our customers and deliver consistently excellent results. We work hard, and we work fast. But we also have a lot of fun while we’re doing it.

Our flexibility
Our flexibility

We also understand that work isn’t the only commitment you’re likely to have on your time, and we want everyone who wants to to be able to apply to join us. To that end, all our Benefexers are able to agree a flexible working pattern which works for both them and the business. We don’t want the hours you’re able to be in the office to be a barrier.

Ultimately, we want everyone to enjoy coming to work, because life is simply too short to spend it dreading Mondays.

Matt Macri-Waller
Matt Macri-Waller

Founder & CEO

Kathryn Kendall
Kathryn Kendall

Chief People Officer

What's it like to be a Benefexer?

Take a look at our values

We're a truly culture-driven organisation, and our company values really drive our success. Every Benefexer lives and breathes our values, every day. So, find out what's important to us.

Our values

Apply today - it's simple!

1. Introduce yourself!

Have a look at our vacancies, send us your CV and tell us a bit about yourself

2. A quick chat

We’ll speak to you on the phone and talk you through the application process

3. Meet the team

We'll set up a Zoom call for a relaxed face-to-face interview; don’t worry, we’re friendly!

4. Hello, Benefex!

If you're the perfect person for the job, we'll make you an offer!

Our people are superstars and we value their hard work, so take a look and see if we've got the dream job for you...

Sales Development Representative

We’re looking for an experienced Sales Development Representative, but this is not your average, boring, outbound calling role. The leads are hot and you will be dealing with senior people in large corporates.

Apply

Benefex Gateway Admin Support

We’re currently looking for people just like you to join our SME Gateway team as an Administrative support.

Apply now

Client Services Team Member (SMECS) (12-month fixed term contract)

Do you have superhuman organisation and communication skills? Do you always provide first class customer service? Fancy putting your skills to the test in an exciting Client Services career.  Do you have the savy to build relationships at all levels, an employee benefits whizz? And do you just generally get stuff done?

Apply now

Copywriter

We support our brilliant portfolio of customers when it comes to communicating with their employees. Whether that’s creating content for brochures, posters, email campaigns, videos or leaflets – you name it, we’ll write it. You’ll have the chance to create sub-brands and concepts for our new customers’ benefit schemes, and you’ll work with our in-house design team to bring your copy to life.

Apply now

Copywriter - Maternity Fixed Term Contract

To be successful in this role, you’ll be a keen writer with a love of content, a keen eye for detail, and at least a year’s copywriting experience. This doesn’t have to be in a pure copywriting role, but you do need to be able to demonstrate substantial writing experience across a wide breadth and depth of styles. Ideally, that experience would be from an internal communications or marketing role.

Apply now

Customer Success Manager

Do you have superhuman organisation and communication skills? Do you love liaising with our lovely customers? Fancy putting your skills to the test in an exciting Customer Management career? Are you reliable and competent? Do you have the ability to motivate the people around you and get tasks done quickly and efficiently?

Well, you’re in luck! We are looking for a Customer Success Manager to act as a dedicated day-to-day contact for a portfolio of customers.

Apply

Customer Success Team Manager

We have a fantastic opportunity for someone to join the amazing Customer Success Managers (CSM) Team as a CSM Team Manager. This is a newly created role and as such you will be able to make a difference from the beginning. We are looking for someone who can hit the ground running whilst maintaining our exceptional standards across the department.

Apply now

Employee Benefits Gateway Consultant

We are on the hunt for an experienced and first-class Employee Benefits Consultant to join our Benefex Gateway team.

Apply now

Employee Support Specialist (12-month fixed term contract)

Are you great with people and enjoy delivering outstanding customer service? If yes, the Employee Support Centre is the place for you. The role will involve resolving any queries relating to their flexible benefits package via phone or email.

Apply now

Global Benefits Consultant

Our Global Benefits Consulting practice manages a portfolio of multinational customers and provides them with Employee Benefit solutions for their global and globally mobile workforce. Working with the Global team, you will work with a portfolio of customers to provide global solutions and ensuring that we use our digital technology to help our customers to succeed and grow.  

Apply now

International Benefits Consultant

Our Global Benefits Consulting practice manages a portfolio of multinational customers and provides them with Employee Benefit solutions for their global and globally mobile workforce, with particular focus on International Private Medical Insurance. Working with the Global team, you will work with a portfolio of customers to provide International solutions and ensuring that we use our digital technology to help our customers to succeed and grow.

Apply

Platform Engineer

It is an exciting time to join the Platform Engineering Chapter as the team grows, with cloud-first strategies to ensure that the platform is fit for purpose across both performance and scalability, that comes with supporting 500,000+ users and growing globally.

Apply now

Project Manager

We're looking for a Project Management superstar who will be responsible for planning, implementation and tracking of simultaneous e2e client projects on time, to agreed standard and budget.

Apply nnow

Senior Technical Specialist

Fancy joining a workplace which strives to make a difference, moves at lightning speed and is a little bit unique? We’d like to hear from you. We’re currently looking for people just like you to join our team as a Senior Technical Specialist.

Apply now

Technical Consultant

If you fancy joining a team which strives to make a difference, moves at lightning speed and is a little bit unique, we’d like to hear from you. We’re currently looking for people just like you to join our team as a Technical Consultant.

Apply now

Some awesome extras...

Marvellous benefits
Marvellous benefits

We offer a variety of money-saving discounts, leisure and lifestyle benefits, healthcare options and ways of planning for the future.

Happy Birthday!
Happy Birthday!

Enjoy your big day with an extra day off! So, relax, lie-in, and spoil yourself - you deserve it.

Brand-new offices
Brand-new offices

Our offices are filled with collaborative space, hi-tech gadgets, and comfortable areas to do your best work.

Tea, coffee and FOOD
Tea, coffee and FOOD

We supply unlimited tea and coffee, and our Sandwich Man pays us a visit every day, offering discounted goodies.

Charity work
Charity work

Our Giving Back at Benefex team organise loads of opportunities to give back to the local community.

Socialise with us
Socialise with us

Our fantastic social committee organise a whole host of events throughout the year with something for everyone.

The best place I've ever worked at!

The whole team are so friendly and the culture and energy is incredible. They're incredibly flexible on working patterns and style, and the offices are amazing! Plus there's so much social stuff and bonuses just because they want to give everyone a positive experience at work - stuff like parties, social nights, christmas, easter, valentines events, a day off for your birthday etc. all of it for free! Honestly it feels too good to be true, but I've been here a year and it's definitely real!

A happy Benefexer on Glassdoor

What does each team do?

Find out a little bit about what kinds of things you'd be doing across the multitude of Benefex teams

Benefex University

Our own in-house learning and development centre gives every single Benefexer the opportunity to expand their knowledge and branch out into other areas of the business. Our internal experts share their insights on everything from SQL to stress management, presentation skills to financial wellbeing, and even Dungeons & Dragons! Whether you're looking to improve your employee benefits knowledge and progress your career, or you just want to dip into something new, we can make it happen.

We also offer a huge library of online training covering all of the key topics which are essential to making sure Benefex is the best in employee benefits, reward and recognition, communications and employee experience.

The Benefex social life

We like to say 'thank you'

If you haven't yet looked at our amazing Recognition tech, you really should! But it's not just for our customers; we use this fabulous social media platform to acknowledge when our wonderful colleagues have gone above and beyond for us. Here's a sneak peek at the app - see how much we used it after just one year!

Did you know...

...that Matt Macri-Waller, our CEO, has a 99% approval rating on Glassdoor?

Here's what one of our alumni said about him: "Matt is constantly pushing the boundaries of what’s possible in his industry. Rather than following industry leaders he has become one. Consistently pragmatic, Matt doesn’t wait for a solution to be made, instead he creates his own."

See more reviews

A happy environment to be in

"There is a very genuine team atmosphere in the office and you never feel bad for asking questions. Everyone has a strong work ethic and being new in the office isn't bad because everyone is friendly."

Find out more on Glassdoor

Don't have your CV to hand?

If you don't have a copy of your CV right now, or you fancy working for Benefex but none of our current vacancies match your skillset, why not register your interest by leaving us your email address - a member of our recruiting team will be in touch!

Follow us on Twitter!

You might follow our company account @hellobenefex, but did you know we have a separate page, especially to show you what goes on behind the scenes at Benefex?

@InsideBenefex