Careers at Benefex
We’re hiring! Come and join our team
Welcome to the Benefex Careers page!
We’re delighted that you’re considering a career with us, and we hope that these next few sections provide you with all of the information you need about what it’s like to work here.
We’re always looking for bright, passionate people to join our team. If you’re ambitious and really great at what you do, we want you in our corner!
Jump to:
Apply | Our vacancies | Learning & development | Social life | Recognition | Our CEO
We're officially the best supplier to work for!
In October 2020, we were crowned 'Best Supplier to Work for' at the prestigious Employee Benefits Awards! We're thrilled to be recognised for everything that we do to make Benefex a great place to work.
A note from our employee experience experts
Our ethos
Our ethos at Benefex is to seek to provide a stand-out employee experience for every single person who comes to work for us. We fundamentally believe that no one comes to work to do a bad job, and therefore want to ensure that we create an environment that allows you to give their best, every single day.
Our culture
A career at Benefex is exciting, stimulating, and arguably not for the faint-hearted! We believe in giving all of our people the autonomy to do the right thing for our customers and deliver consistently excellent results. We work hard, and we work fast. But we also have a lot of fun while we’re doing it.
Our flexibility
We also understand that work isn’t the only commitment you’re likely to have on your time, and we want everyone who wants to to be able to apply to join us. To that end, all our Benefexers are able to agree a flexible working pattern which works for both them and the business. We don’t want the hours you’re able to be in the office to be a barrier.
Ultimately, we want everyone to enjoy coming to work, because life is simply too short to spend it dreading Mondays.
Matt Macri-Waller
Founder & CEO
Kathryn Kendall
Chief People Officer
What's it like to be a Benefexer?
It's fantastic to be part of something so exciting! There's an incredible product and vision, and it's led by one of the most amazing people I've ever worked with.
Welcoming environment; some of the friendliest people I've worked with.
Benefex is a values-driven organisation and it's been amazing to work for someone who actually lives by their values.
Currently 4 months into my role, the exposure in a client facing role has been great. This exposure has helped with presenting and speaking skills.
The whole team are so friendly and the culture and energy is incredible. Honestly it feels too good to be true, but I've been here a year and it's definitely real!
They're a great company to work for, always striving for the best! The management are always happy to hear you out.
Great benefits package, responsive to employees issues, very transparent leadership.
The recruitment process was very smooth and responsive. As a new starter on your first day you were made to feel at ease.
Take a look at our values
We're a truly culture-driven organisation, and our company values really drive our success. Every Benefexer lives and breathes our values, every day. So, find out what's important to us.
Apply today - it's simple!
1. Introduce yourself!
Have a look at our vacancies, send us your CV and tell us a bit about yourself
2. A quick chat
We’ll speak to you on the phone and talk you through the application process
3. Meet the team
We'll set up a Zoom call for a relaxed face-to-face interview; don’t worry, we’re friendly!
4. Hello, Benefex!
If you're the perfect person for the job, we'll make you an offer!
Here at Benefex, we’re really proud of just how diverse our employee population is. We don’t want anyone to feel that there are barriers to being able to apply to work for us, and we also understand that we may all have slightly different requirements when it comes to how we feel most comfortable going through the interview process.
To that end, we’re more than happy to consider any reasonable adjustments to our recruitment process, which enable you to feel comfortable and be at your best. These may include (but are in no way limited to):
- Flexibility as to whether we meet you face to face, or via a Zoom or Teams call
- An option for you to interview remotely with your camera off, should this make you more comfortable
- Options for us to add more skills-based assessments to the interview process and reduce the amount of time we interview you through direct conversation
- Information provided in advance of exactly what each stage of the recruitment process will entail
- Adjustments made to how we deliver any assessments to ensure they are accessible to all
- The option for you to be accompanied to interview by someone who can support you with any personal needs
Please feel free to make us aware of any adjustments you feel would help you at any point before or during the recruitment process. We really look forward to hearing from you and continuing our work to ensure that Benefex is a place that is truly accessible to all.
Our people are superstars and we value their hard work, so take a look and see if we've got the dream job for you...
Our vacancies
Communications Consultant
Are you a Communications Consultant with a creative heart? Do you love working with customers, developing inspiring communications and campaigns? Relish in helping employees understand the world of online benefits, from pensions to financial wellbeing and more?
Then we may have just the role for you! Click 'Apply now' below for full details.
Apply nowCompliance Administrator
We are looking for a proactive, technically minded, and organised Compliance Administrator to join our Information Security team. Reporting to the Information Security Manager, you will assist with the continued success of Benefex ISO 27001, 22301 and data protection compliance requirements.
Apply nowConsultant
We're looking for someone to join our team and help deliver effective solutions to our customers - predominantly through our market-leading product, OneHub - ensuring that we use technology to create exceptional employee experiences. You will be offering advice to customers on benefit options within the flexible benefit scheme, writing scheme designs for a range of products, working closely with the wider team to deliver on the agreed scheme designs, and proactively managing the customer relationship.
Apply nowCustomer Success Manager
Can you communicate effectively with key contacts both internally and externally? Are you a driven, organised, people motivator? Do you have a track record of consistently and innovatively bringing success to customers?
Well, you’re in luck! We are looking for a Customer Success Manager to act as a dedicated day-to-day contact for a portfolio of customers.
Apply nowData Reporting Administrator
We're looking for a Data Reporting Administrator to join our existing team, managing the inbound and outbound processing of data for our clients and providers. We provide a core function to the business and the clients we service, and your role is a key part of our success.
Sound interesting? We'd love to hear from you!
Apply nowEmployee Benefits SME Consultant
We’re looking for someone with experience within the online, flexible benefits, or SME sector to join our fabulous SME team as a Consultant, ideally someone that has excellent communication skills to manage a portfolio of SME clients, taking full ownership and responsibility of being their sole point of contact for administration and consultancy of their employee benefits, including annual benefit renewals.
Apply nowIn-House Legal Counsel
This role will be a great to opportunity for a junior private practice lawyer to make the move to working in-house or for a junior in-house lawyer to continue to develop their skills. The successful candidate will work closely with key executives, including the award-winning Benefex General Counsel, and the phenomenal Benefex Sales team, in a performance-driven but friendly and supportive environment.
Apply nowPlatform Engineer
Are you someone who loves and understands technology, is constantly learning and picking up new skills, and enjoys identifying blockers and solving them? Then we'd love to hear from you!
We’re looking for a Platform Engineer to join the squad to ensure the platform is fit for purpose, evolving to meet the needs of the product, and collaborate with the other Platform Engineers to help implement the Platform Roadmap and Strategy.
Apply nowSales Development Representative
We’re looking for an experienced Telesales Executive, but this is not your average, boring, outbound calling role. The leads are hot and you will be dealing with senior people in large corporates.
Working within the Sales team your main focus will be to drive new business and help us achieve our high growth ambitions for 2023 and beyond.
Apply nowSME Employee Benefits Specialist
Do you have superhuman organisation and communication skills? Do you always provide first class customer service? Do you have the savvy to build relationships at all levels, and want to become an employee benefits whizz? And do you just generally get stuff done? Then we'd love to hear from you!
Apply nowVP of Sales UK & Ireland
Want to be part of our team of Benefexers? We need awesome people to join us on our mission to make work a great place to be for absolutely everyone.
The newly created VP of Sales, UK and Ireland will be reporting to the Chief Sales & Marketing Officer. This role collaborates with the Executive and Senior Management Team to maximise sales growth, focused on UK and Ireland opportunities.
Apply nowSome awesome extras...
Marvellous benefits
We offer a variety of money-saving discounts, leisure and lifestyle benefits, healthcare options and ways of planning for the future.
Happy Birthday!
Enjoy your big day with an extra day off! So, relax, lie-in, and spoil yourself - you deserve it.
Brand-new offices
Our offices are filled with collaborative space, hi-tech gadgets, and comfortable areas to do your best work.
Tea, coffee and FOOD
We supply unlimited tea and coffee, and our Sandwich Man pays us a visit every day, offering discounted goodies.
Charity work
Our Giving Back at Benefex team organise loads of opportunities to give back to the local community.
Socialise with us
Our fantastic social committee organise a whole host of events throughout the year with something for everyone.
The best place I've ever worked at!
The whole team are so friendly and the culture and energy is incredible. They're incredibly flexible on working patterns and style, and the offices are amazing! Plus there's so much social stuff and bonuses just because they want to give everyone a positive experience at work - stuff like parties, social nights, christmas, easter, valentines events, a day off for your birthday etc. all of it for free! Honestly it feels too good to be true, but I've been here a year and it's definitely real!
What does each team do?
Find out a little bit about what kinds of things you'd be doing across the multitude of Benefex teams
Employee Support Centre
As part of our fantastic employee support team, you'll be on the front line, helping our customers' employees with their day-to-day queries over the phone or via email. We'll teach you all about employee benefits and how they work, until you're an expert! There's a lot of teamwork involved, but you'll also be trusted to meet your own personal goals, too.
Data Services
Our Data Services team have an eagle-eye for detail and have wonderful analytical skills. You'll be processing incoming HR data, exporting, checking, and sending reports, and you'll be a fantastic problem-solver too.
Product Support
As a Technical Specialist, you'll be configuring and coding! You'll need your troubleshooting hat on as you resolve data queries, and you'll work directly with OneHub - our market-leading technology - to match our customers' specifications across a whole range of projects, from benefits, to TRS, to pensions auto-enrolment and more.
Finance
Benefex has the friendliest finance team you'll probably ever meet! Depending on your specific role, you could be responsible for payroll (which makes you incredibly popular each month), invoice processing, bank reconciliation, accounts payable - you name it! You need a good mathematical and analytical brain to be in this team - and they're the current holders of the Benefex Quiz trophy, so some general knowledge comes in handy.
Consulting
Our fantastic Consulting team anchor all the different departments who work in the background, and liaise with our fantastic customers to keep everyone updated on the scheme progress and customer feedback. But there's more - you'll also be designing employee benefits, updating the customers' sites and documentation, testing the platform for each client, and analysing data to help our customers make the best benefits decisions for their employees.
Technical Consulting
Our hard-working technical consulting team are the builders of our customers' benefits platforms. You'll be configuring our systems to meet customer-specific requirements, resolving any queries or changes that come up during the building process, and you'll need an eye for detail as you'll be reviewing incoming data as well. Plus, you'll need to be a team player as you'll be working really closely with the consulting team.
Benefex University
Our own in-house learning and development centre gives every single Benefexer the opportunity to expand their knowledge and branch out into other areas of the business. Our internal experts share their insights on everything from SQL to stress management, presentation skills to financial wellbeing, and even Dungeons & Dragons! Whether you're looking to improve your employee benefits knowledge and progress your career, or you just want to dip into something new, we can make it happen.
We also offer a huge library of online training covering all of the key topics which are essential to making sure Benefex is the best in employee benefits, reward and recognition, communications and employee experience.
Lifelong Benefexers - Kirren
Find out how our fantastic Product Manager got to where she is today. It's been a lot of hard work, but it's paid off...
Kirren's story
Kirren Dharamsi - Product Manager
Lifelong Benefexers - Alex
When you come to work at Benefex, Alex will probably be one of the first people you meet. Our wonderful Head of People has been with Benefex since 2013, and she's central to our entire HR function.
Alex's story
Alex Davitt - Head of People
Lifelong Benefexers - Kim
Kim has been a dedicated Benefexer for over a decade now, and she's worked hard to progress through the ranks to become our Director of Customer Services - heading up our entire customer service operations, and delivering exceptional experiences to employees and HR teams alike...
Kim's story
Kim Smith - Director of Customer Service
The Benefex social life
We throw an amazing party
The Benefex Christmas Party is the highlight of our social calendar, and we've had it all - stilt walkers, Oscar nights, James Bond parties, ice sculpting, parties on warships, full-sized cutouts of Nicholas Cage - you name it, we've done it.
Our amazing People team and Social Committee always have ideas up their sleeves to make every festive season really special!
We keep work social, too
We socialise a lot outside of work, but we also love to enjoy ourselves in the office. With a foosball table, breakout areas, coffee machines and TVs, we've got a relaxed and fun vibe going on in our Southampton headquarters.
Throughout the lockdown periods, we've worked hard to make sure we've kept socialising as normal. From strictly non-work-related Friday catch-ups, to team quizzes, to lunch and learn sessions, we've tried as much as possible to replicate our casual, friendly company personality online.
We get competitive
We love a quiz night! We host two big quizzes every year - one offsite, and one in the office at Christmas. Sometimes it gets a little bit competitive, but the most important thing is the truly punderful team names.
Luckily, lockdown hasn't stopped us from getting quizzical, and our fantastic Social Committee has made sure we've all stayed as competitive as we ever were!
We incorporate charity
We like to give to charity as much as we possibly can, so we host bake sales, raffles, fun runs, and even penalty shootouts all to raise funds for fantastic causes.
We're outdoorsy
We like to try all kinds of activities - sometimes it's a nice quiz in a pub, and sometimes we're rock-climbing, abseiling, kayaking or raft building. Not long after this photo was taken, we all ended up in the water...
Unfortunately, we haven't been able to get together so much in 2020, but we've got big plans for 2021!
We're indoorsy
While a lot of us love fun runs and archery, we also like a cosy evening in. If you're lucky enough to be based in our Southampton HQ, you'll be right in the heart of the social scene, with countless bars, restaurants and pubs nearby. Plus, we love to play pool.
We're good friends
Whenever you ask someone what their favourite thing about Benefex is, they'll say 'the people' almost every time. We arrange loads of different social activities during work and after, so you'll have a lot of opportunity to make great friends with your workmates.
We like to say 'thank you'
If you haven't yet looked at our amazing Recognition tech, you really should! But it's not just for our customers; we use this fabulous social media platform to acknowledge when our wonderful colleagues have gone above and beyond for us. Here's a sneak peek at the app - see how much we used it after just one year!
Did you know...
...that Matt Macri-Waller, our CEO, has a 99% approval rating on Glassdoor?
Here's what one of our alumni said about him: "Matt is constantly pushing the boundaries of what’s possible in his industry. Rather than following industry leaders he has become one. Consistently pragmatic, Matt doesn’t wait for a solution to be made, instead he creates his own."
See more reviews
A happy environment to be in
"There is a very genuine team atmosphere in the office and you never feel bad for asking questions. Everyone has a strong work ethic and being new in the office isn't bad because everyone is friendly."
Find out more on Glassdoor
Follow us on Twitter!
You might follow our company account @hellobenefex, but did you know we have a separate page, especially to show you what goes on behind the scenes at Benefex?
