Benefex is a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
We are looking for a Data Services Team Leader to join our existing team, managing the team of inbound and outbound processors of data for our clients and providers. We provide a core function to the business and the clients we service, and your role is a key part of our success. You’ll be driven and motivated to deliver quality reports within agreed timescales, and willing to go the extra mile to ensure we continue to succeed as a team.
What will you be doing?
You will be providing amazing people management for the data services team carrying out one-to-ones, supporting personal development and ensuring that every member of the team are demonstrating the right behaviours, knowledge and level of technical skills.
When you’re not carrying out people management tasks, you’ll have your “Quality Assurance” hat on; reviewing the teams work to make sure we are delivering the best services possible to our clients.
You will also be responsible for allocating work to the team and making sure the team meets their SLAs.
What skills and experience do you need to have?
- Previous experience in managing people
- Experience of resource scheduling
- Ability to prioritise workload
- Super organised
- Exceptional attention to detail
- Ability to use initiative and work in a fast-paced environment
- A fantastic communicator
- Able to write in a professional manner
- A strong team player
- Impeccable time management
- A quick learner of new systems
- Good working knowledge of excel
It would be great if you had previous experience of working with payroll/benefits/pensions data, but it’s not essential.
Even better would be if you have had experience with SQL, but again not essential - we will train you up!
Rewards for you:
- Benefits including 25 days' holiday (plus your birthday off!)
- Healthcare, income protection, life assurance and access to our own award-winning online benefits scheme
- Great team and office environment
We know that everyone has commitments outside of work, and we don’t want anyone to feel they’re not able to apply to come and work for us based on the hours they are able to work. We have people working all kinds of patterns here at Benefex to fit around childcare, public transport, and even their Wednesday evening football match! If you’re not looking for full-time working hours, then come and chat to us and we’ll do our best to agree a working pattern with you that fits for both you and the business. We recognise that great work is all about what you deliver for the organisation; not the hours you’re in the office.