Michael is a self-proclaimed people geek, fascinated and driven by all-things customer service.
With 20 years’ experience working in the Employee Benefits and Tech industries, Michael has worked to build and manage customer teams across both the UK and US. Having joined us in January 2018 as Head of Client Success, Michael is now Chief Customer Officer; heading up everything client-related, to ensure everything runs smoothly!
Outside of work, Michael loves to run and cycle, both for relaxation and for the competitive thrill of triathlons! Of course, that’s only when he has the time between balancing work, three children and a dog (we’re yet to meet the dog, sadly).