The Ocado Logistics reward and recognition story
A recognition platform to celebrate the achievements of colleagues around the world
SUCCESS STORY
“We needed a way to say thank you to
all the people who have worked tirelessly
to feed the nation.”
Jerome Lopez, Head of People Experience
About Ocado Group
Ocado Group is a global technology and retail company that is changing the way the world shops.
They’re on a mission to give customers the best shopping experience, the world over, based on their individual needs and by employing ever-evolving technologies.
No. of employees
20,000+
Industry
Technology
Locations
Europe, North America, Japan, Australia
The results
US colleagues engaged
of the target population!
recognitions given
Challenge
“We wanted to reward the many, not the few and wanted a way to recognize all the small things that make the big things happen. Historically, we've had big awards ceremonies, but these were too exclusive and only recognised a handful of our people. Our people went to extraordinary lengths during the pandemic. We needed a way to say thank you to all the people who've worked tirelessly to feed the nation.”
Solution
“A recognition platform offered a way for all employees and managers to recognize each other or whole teams. It allowed employees to choose a reward to suit them. And it allowed us to recognize all of the achievements and key employee milestones.”
A genuine partnership
"One of our Ocado values is ‘we're in it together’. It was important to us from the start that it wasn't an ‘us and them’ experience; it really was an extension of the team. We wanted someone who would truly listen; we didn't want to just buy a product off the shelf."
“It's been great working with Benefex. Abbie's been fantastic;
she's really made it feel like a joined-up approach from the beginning.”
Jerome Lopez
Head of People Experience
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