Employees are increasingly looking to their organisations to help them; asking more of their employers than ever before.

They’re expecting employers to offer assistance in areas of their lives that would have been thought ‘out-of-scope’ of the employee benefits package previously.

The defining employee experience research report for 2022, Great Expectations is the resulting insight from more than 4,000 employee interviews around the world. From employees’ attitudes to work (and to their employers) and the extent to which people’s priorities, ambitions, and (crucially) expectations around work have changed.

Drawing on 4,027 interviews with employees across four continents, it covers:

  •  Great expectations, driven by a new generation
  •  Global employee experience in the spotlight
  •  Expectations for more flexible and relevant benefits

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